Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including name, email address, phone number, location, vessel details, and service preferences when you book a cleaning, request a quote, or contact us.

2. How We Use Your Information

We use your information to:

• Process and fulfill your service bookings
• Communicate about your services, including scheduling and reports
• Improve our services and develop new features
• Send promotional communications (with your consent)
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our business, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

Our website uses cookies to enhance your browsing experience, analyze site traffic, and understand visitor behavior. You can control cookie preferences through your browser settings. Essential cookies required for site functionality cannot be disabled.

6. Underwater Footage and Data

Inspection footage and cleaning data generated during our services are stored securely and shared only with the commissioning client. We may use anonymized and aggregated data for research and service improvement. No identifiable vessel information is shared without explicit consent.

7. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Request data portability

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. Service records and inspection data are retained for a minimum of 5 years for compliance purposes.

9. Children's Privacy

Our services are not directed at individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date.

11. Contact Us

For privacy-related inquiries, contact our Data Protection Officer at [email protected].